Guangzhou Baiyun Wins Airport Customer Service Excellence Award

Guangzhou Baiyun International Airport is proud to announce that it has been awarded the prestigious Asia-Pacific Customer Service Excellence Award for 2026.

Award Recognition

The award recognizes the airport's commitment to exceptional customer service, staff professionalism, and continuous improvement in passenger experience.

**Recognition Areas:** - Bilingual support services - Passenger assistance programs - Staff training excellence - Service innovation - Accessibility initiatives

Customer Feedback

Recent passenger surveys rated the airport 4.8 out of 5 stars, with particular praise for helpful staff, cleanliness, and modern facilities.